Abstract. Due to the fourth industrial revolution employees in high-risk environments are confronted with increasing complexity and thus, the need to make ever greater and faster adaptations. As a consequence, the importance of efficient and safe human-machine interactions – in other words, human factors – is constantly growing. In this context, one skill is becoming increasingly relevant: resilience. This ability to react appropriately in difficult situations, recognize mistakes and ‘bounce back’ from adverse or altering circumstances, increasing challenges and possible setbacks is of enormous value, especially for employees in high-risk environments. The basic prerequisite of resilience is considered to be balance of a person’s life energy among the various areas of life – a basic principle of Positive Psychotherapy. In addition, there are several personality traits, competencies and psychosocial factors that have been shown to help improve resilience. Both aspects will be examined in the following article. Also, the article invites self-reflection on one’s own life balance, personality traits and competencies central to resilience. For the encouraging and interesting message is: Resilience can be developed and promoted – and can thereby contribute to increasing safety in high-risk environments as well as to promoting the employees’ health.
Keywords: resilience, human factor management, high-risk environments, aviation safety, Balance Model